Posted by & filed under Events.

Presented by:
Blake S. Sando, Partner, CSK | Cole Scott & Kissane
Laura Gookin, Senior Vice President, Berkley Service Professionals

Thursday, March 13, 2025
10 – 10:45 AM Pacific Time
12 – 12:45 PM Central Time
1 – 1:45 PM Eastern Time

Join us for an insightful webinar with Blake Sando, Partner at CSK, and Laura Gookin, Senior Vice President at BSP who will discuss how to protect yourself from costly E&O claims. Learn the key duties of an insurance agent and implementing best practices to minimize your risk and enhance your professional conduct.

Here are a few Best Practices that will be discussed:

  • The Agents file is the Best Asset in defending against agent E&O liability
  • Document all discussions and decisions in writing
  • Always quote better coverage
  • And more…
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Posted by & filed under BSP Blog.

By Tom Rea
Executive Vice President, Berkley Service Professionals, a Berkley Company

January 22, 2025

As an insurance professional, it’s vital to have a good understanding of professional liability insurance policies. It’s especially important to know what the policy covers and how it responds to various incidents that may occur. Whether your client works in real estate services, insurance services or other service industries, you can provide better assistance if you are well-versed in the nuances of professional liability insurance policies. To prepare yourself for any questions your client may have, it’s important to know who qualifies as an insured, what professional services are covered, what endorsements are needed and what exclusions are in the policy.

Who is an Insured?

For Berkley Service Professionals’ Professional Liability policies, an insured typically is the Insured Organization, which means any named insured designated on the policy declaration, and any subsidiary, which is generally defined as an entity in which the named Insured owns more than 50% interest.

In addition, an independent contractor and an employee are both considered insureds, but only for services performed on behalf of the organization. Other individuals who may qualify as insureds include a partner, principal, officer, director, shareholder, managers, and members, but only for services performed on behalf of the organization.

Finally, named insureds and additional insureds may be added via endorsements to the policy. If you have any questions, always refer to the policy for specific and complete definitions and speak with an underwriter for additional clarification.

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Posted by & filed under News Releases.

Glastonbury, Conn., December 16, 2024 – Berkley Alliance Managers, a Berkley company, specializing in professional liability insurance for design professionals, construction professionals and miscellaneous service professionals, announced it has promoted Christopher Downs to senior vice president, national sales & distribution director.

In this role, Chis will be responsible for distribution strategies and broker management for Berkley Alliance Managers’ business units: Berkley Design Professional, Berkley Construction Professional and Berkley Service Professionals.

“We are excited to have Chris take on this expanded role leveraging his experience in broker relations, underwriting and professional liability insurance,” said Stephen L. Porcelli, president, Berkley Alliance Managers.

“Having a dedicated broker relationship manager for our producers across all Berkley Alliance Managers’ businesses will strengthen our broker relationships and enhance our commitment to providing an exceptional customer experience,” continued Porcelli.

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Posted by & filed under BSP Blog.

By Jude Sedliak, RPLU
Senior Vice President, Underwriting, Berkley Service Professionals, a Berkley Company

October 21, 2024

In today’s rapidly evolving technology landscape, the demand for products like computer chips, semiconductors, electric vehicle batteries and embedded software is skyrocketing. This surge presents significant opportunities for manufacturers, but it also introduces a range of professional liability exposures that many manufacturers may not fully understand. As brokers, it’s crucial to educate your clients about the importance of Manufacturers Errors and Omissions (E&O) insurance to safeguard their businesses against these risks.

Catalysts for Industry Growth
The manufacturing sector is experiencing unprecedented growth, driven by federal initiatives such as the Infrastructure Investment and Jobs Act (IIJA), the CHIPS Act, and the Inflation Reduction Act (IRA). According to Deloitte’s 2024 Manufacturing Industry Outlook*, investments in semiconductor and clean technology manufacturing have surged, with commitments nearly doubling in 2021 compared to 2019. Additionally, around 200 new clean technology manufacturing facilities have been announced since the IRA’s passage, representing an $88 billion investment.

Manufacturers are under pressure to accelerate product development and enhance delivery efficiency. However, in their pursuit of growth and efficiency, manufacturers may overlook the professional liability exposures that can arise during the manufacturing process.

Protecting the Client’s Business
While most manufacturers are aware of risks like property damage or bodily injury, they may be less familiar with the professional exposures related to negligence, defective products, design flaws, or quality control issues. This is where Manufacturers E&O insurance becomes indispensable. It protects companies from third-party financial losses and litigation resulting from alleged product or work defects.

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Posted by & filed under News Releases.

Glastonbury, Conn., September 10, 2024 – Berkley Service Professionals, a division of Berkley Alliance Managers, a Berkley company, specializing in professional liability insurance for miscellaneous non-medical service professionals, announced it has been named in the annual Best Places to Work in Insurance program, which recognizes 100 employers for their outstanding performance in establishing workplaces where employees can thrive, enjoy their work and help their companies grow.

“We are honored to be recognized for our dedication to cultivating an exceptional work environment,” remarked Stephen L. Porcelli, president, Berkley Service Professionals. “Every day, our employees embody our entrepreneurial values, giving them a voice and the power to drive meaningful change.”

Berkely Service Professionals has been named a Best Places to Work for its commitment to fostering a culture of innovation and collaboration. The company values the input of its employees at all levels, encouraging diverse ideas and opinions and emphasizing personal growth through various learning opportunities. The premium placed on teamwork, ethical conduct, and employee well-being creates an environment where employees feel empowered and valued.

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Posted by & filed under Events.

Presented by:
Jay S. Gregory, Partner, Gordon Rees Scully Mansukhani
Tom Rea, Executive Vice President, Berkley Service Professionals

Wednesday, October 2, 2024
10-10:30 AM Pacific
12-12:30 PM Central
1-1:30 PM Eastern

Real estate is a difficult and demanding profession. It can also be risky especially when disappointed buyers or sellers improperly blame you when things don’t go as they expected.

In this half-hour live event, we will:

  • Explore the risks inherent in real estate transactions
  • Provide guidance for managing and minimize these risks
  • Discuss how to avoid conduct that can create an exposure to a professional liability claim
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Posted by & filed under News Releases.

Glastonbury, Conn. (May 14, 2024) – Berkley Service Professionals, a division of Berkley Alliance Managers, a Berkley company, specializing in professional liability insurance products for miscellaneous non-medical service professionals, announces the launch of their new Manufacturers E&O product.

“As a leader in the miscellaneous professional liability insurance market, we continually look for new ways to meet the needs of our wholesalers, brokers and policyholders,” said Tom Rea, Executive Vice President, Berkley Service Professionals. “We are pleased to expand our product offering to include Manufacturers E&O coverage.”

The Manufacturers E&O product covers two primary risks: damages caused by an alleged product or work defect resulting in a third-party financial loss and any related litigation expenses, excluding bodily injury or property damage. It can help protect a manufacturer from financial loss while also safeguarding its reputation.

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Posted by & filed under Events.

Presented by:
Ryan Jenkins, CSP, WSJ Bestselling Author & Speaker, RyanJenkins.com
Diane P. Mika, Senior Vice President, Risk Management Officer, Berkley Design Professional

Wednesday, May 15, 2024
10-11 AM Pacific
12-1 PM Central
1-2 PM Eastern

1.0 AIA Learning Unit+
1.0 RCEP Professional Development Hour+

Berkley DP policyholders who participate in this program can qualify for a 15% Risk Management Education credit. Contact your agent for further information*

A colossal 72% of global workers feel isolated at least monthly; with 55% saying at least weekly. Remote work, advancing technology, and an always-on work culture are fracturing our relationships resulting in deep disconnection. Ryan Jenkins distills everything you need to know about what’s causing today’s workforce disconnection and how you can increase connection to boost belonging, engagement, retention, and performance with employees at every level.

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Posted by & filed under Published Articles.

By Laura Gookin | November 21, 2022

Independent insurance agencies with a blended remote and in-person work environment are discovering errors and omissions (E&O) issues that were rarely seen when everyone was in the office. Whether it’s employees working longer hours than intended from the comfort of home or fewer checks and balances because there is less face-to-face interaction, the latest trends have created new risks since pre-COVID 2020. At the same time, the market hardening that followed the pandemic is challenging agencies, prompting leaders to adjust their approach to E&O risk management.

Agency Operations

Once upon a time agency staff members could gather around the water cooler to discuss the issues of the day. Agency leaders could be reasonably confident that staffers were up to speed and understood current industry trends. Now it can be more difficult to get all of the agency’s players together to cover timely topics in a half-hour, and it might not be as apparent when someone is not on the same page — particularly if they are calling in from home, off camera.

Agency employees who are processing binders, policies and certificates of insurance from home may not be able to quickly turn to a supervisor or co-worker with a question. If the remote worker doesn’t get a timely response to a phone call, email or IM, they might not get the process right. Delays in getting answers also can lead to increased processing times and risks of errors.

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Posted by & filed under Published Articles.

As more professionals are opting to provide consulting services, the accompanying insurance exposure may not be top of mind.

By Tom Rea | August 22, 2022

Given the ripples of the coronavirus pandemic over the past two years, more professionals may be hanging out their shingles and opting to provide consulting services. In making such a career change, however, the accompanying insurance exposure may not be top of mind.

After the Great Recession of 2008, the real estate market was drying up, leading some agents to try property management, home inspection and appraisal work. Unfortunately, some did not have the requisite expertise and, consequently, professional liability issues arose.

Any consultant needs to realize that as an independent contractor they no longer have an employer as a buffer between themselves and a client, and therefore need to make sure they are careful not to overstate or misrepresent their expertise.

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